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The book explores how the examination and application of consumer behavior is central to the planning, development, and implementation of marketing strategies. The second european edition of schiffman and kanuks classic consumer behaviour focuses not only on what consumers buy, but also why they buy, when they buy, where they buy, how they evaluate their purchase, and how they ultimately dispose of it. Schiffman, leslie lazar kanuk and others can be gotten by clicking great on link download. In this edition, we discuss behavioral targeting, customizing products and promotional messages, predictive analytics, reaching eyeballs instead of demographic groups, tracking online navigation and analyzing websites visits, gauging wordofmouth and opinion leadership online, consumergenerated advertising, and new media platforms, such.
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